Service Engineer İş İlanı

SERVICE ENGINEER – PACS / HEALTHCARE IT APAZ Medical operates in the healthcare IT sector and provides implementation, integration and technical support services for SECTRA PACS solutions in Turkey and international projects. We are looking for a Service Engineer to join our technical team and take an active role in PACS implementations, system integrations, infrastructure deployments and technical support activities. This position is particularly suitable for engineers with experience in PACS, DICOM, HL7, Windows Server, Microsoft SQL Server, virtualization, server/storage infrastructure and healthcare system integrations . Requirements Bachelor's degree in Computer Engineering, Electrical & Electronics Engineering, Information Technologies or a related field, At least 2 years of technical experience in healthcare IT, PACS, RIS or related healthcare technologies, Experience with PACS, RIS, DICOM and HL7 is highly preferred, Good understanding of DICOM communication, AE Titles, IP, Port, DICOM Query/Retrieve and DICOM Store , Experience with hospital information systems and/or healthcare integrations is an advantage, Basic to intermediate knowledge of Web Services, REST APIs and integration concepts , Hands-on experience with Microsoft Windows Server environments, Basic to intermediate knowledge of Microsoft SQL Server , Experience with server, storage, network and hardware infrastructure , Knowledge of virtualization technologies such as VMware and Hyper-V , Experience in system installation, configuration, integration and technical support rather than software development, Strong troubleshooting and problem-solving skills, including the ability to analyze logs and identify technical issues, Advanced English proficiency – able to communicate effectively with international customers in technical meetings, emails, phone/video calls and support activities, Comfortable reading and understanding technical documentation in English and communicating technical issues clearly in both written and spoken English, Strong communication and customer-facing skills, Professional appearance and effective communication skills, Analytical, proactive and solution-oriented approach, Strong teamwork and sense of responsibility, Good organizational and time-management skills, with the ability to manage multiple projects simultaneously, Willingness to work flexible hours when required, Able to work effectively in high-pressure and critical system environments, Willingness and ability to travel domestically and internationally , Military service completed or exempt for male candidates is preferred. Responsibilities Perform installation, configuration and commissioning of SECTRA PACS and related healthcare IT solutions for new customers, Implement PACS integrations with hospital information systems and other applications using DICOM, HL7 and Web Services , Participate in healthcare and Ministry of Health integration projects, Install and configure the server, storage, virtualization and software infrastructure supporting PACS environments, Monitor system availability, performance and operational continuity, Analyze technical problems, review logs and perform troubleshooting, Provide maintenance, technical support, upgrades and system improvement services for existing customers, Perform on-site technical visits and customer support activities, Install and configure servers, storage systems, network components and related hardware when required, Perform technical integrations between PACS, imaging modalities and other healthcare systems, Provide remote and on-site technical support to customers in Turkey and international markets, Participate in technical meetings with international customers and communicate effectively in English, Prepare technical documentation, project records and service reports. Position Details Location: Istanbul or Izmir, Türkiye Projects: Türkiye and International Travel: Domestic and international travel required Position: Service Engineer – PACS / Healthcare IT Why Join APAZ Medical? Opportunity to work with SECTRA PACS , a globally recognized healthcare IT platform, Opportunity to participate in international healthcare IT projects , Develop expertise in PACS, DICOM, HL7, healthcare integrations, server infrastructure and virtualization, Gain hands-on experience with large-scale hospital IT projects, Work directly with international customers and technical teams, Build international technical and customer-facing experience. How to Apply If you are interested in joining our technical team, please send your updated CV to: Candidates will be evaluated particularly on their PACS/healthcare IT experience, technical infrastructure knowledge and English communication skills .