SAP Support Specialist İş İlanı

Key Responsibilities Install, configure, maintain, and support shopfloor devices (handheld terminals, industrial tablets, barcode scanners, label printers). Manage data flow between SAP and shopfloor devices, including barcode and labeling processes. Provide SAP production and warehouse process support on the shopfloor. Handle incident and request management using Helpdesk tools (e.g., ServiceNow, Jira), including prioritization and follow-up. Actively participate in project lifecycle activities including design, implementation, testing, documentation, and ongoing support. Provide 1st level SAP S/4HANA end-user support; coordinate with global/overseas 2nd level support teams for issue resolution, change management, testing, deployment and authorization processes. Work closely with business users to analyze requirements and deliver practical, sustainable solutions. Qualifications Bachelor’s degree in Computer Engineering, Electrical & Electronics Engineering, Industrial Engineering, Software Engineering, or related fields. Hands-on experience with shopfloor devices (handheld terminals, industrial tablets, barcode scanners, label printers.) Knowledge of SAP architecture and technologies (e.g., Fiori, ITS, CPI, Signavio, LeanIX). Experience in SAP and third-party system integrations. Good command of English (written and spoken). Strong communication, documentation, and problem-solving skills.