Information Technology Analyst İş İlanı

QUALIFICATIONS - Graduated from Engineering, Management Information Systems or related fields of universities, - At least 3 years of experience as a business analyst or related field - Experienced in agile working methodologies (Kanban, Scrum), - Knowledge of Software Development Life Cycle (SDLC) phases - Experience with software integration models - web services, event management, SOAP, JSON, XML, REST and WSDL, - Knowledge of applied SQL (PL-SQL) is a plus, - Process Design, Support and Management experience in one of the recognized CRM and BPR systems (Salesforce and PaperWork background is a plus), - Experienced with Azure Cloud and AI Foundry services Or has gained experience with AWS services. - Good knowledge of software development platforms and web service methodologies, - Strong communication/influencing/facilitation skills across all levels of the business, other IT teams and 3rd party service providers, - Understanding the application architectural structure, its compatibility with business processes and the application environment, and its relationship and compatibility with other integrated systems - Prepare and update technical, functional and user documentation for the applications, - Problem solving and analysis skills to produce solutions for business needs, - Provide end user support/change management in the implementation of IT in day-to-day business, - Prepare and update technical, functional and user documentation for the applications, - Ability to multitask between various priorities, - Project Management experience is a plus, - Experience in one of the following is a plus: automotive industry/ fleet leasing.

JOB DESCRIPTION - Working in coordination with business units throughout the software development process, ensuring coordination to meet business demands and functional needs, - Designing business processes in IT projects, making functional and technical analyzes in line with business demands, - Managing different integration models between CRM and other solutions (salesforce and other system integrations) - Providing system trainings to key business users, - Provide technical leadership to projects, - To make necessary updates to existing software modules in a timely manner, - Supporting related service desk requests, - Appropriate escalation of issues to IT management, - Develop, build and modify software applications in accordance with applicable software development methodologies, - Ability to understand and contribute to the technical solution from design to code level.