E commerce Manager İş İlanı

Who We Are Maa-Althahab is a Subsidiary brand of MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients. Job Summary The E-Commerce Manager is responsible for managing and growing the company's online sales channels by developing e-commerce strategies, optimizing the customer journey, and ensuring the successful operation of the company's website and online marketplaces. The role focuses on increasing online sales, improving customer experience, and maximizing profitability. Key Responsibilities Develop and implement the e-commerce strategy to achieve sales and profitability targets. Manage the company's website and online marketplace accounts. Monitor online sales performance and prepare regular reports. Optimize product listings, pricing, promotions, and merchandising. Coordinate with Marketing to execute digital campaigns and promotional activities. Work closely with Supply Chain and Operations to ensure product availability and timely order fulfillment. Monitor website performance, conversion rates, and customer behavior, recommending improvements. Manage the online product catalogue and ensure content accuracy. Oversee customer service performance for online channels and resolve escalated customer issues. Manage relationships with e-commerce platforms, payment providers, and third-party partners. Ensure compliance with company policies and e-commerce best practices. Qualifications Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field. Minimum of 10 years of experience in e-commerce or digital sales, with at least 5 years in a managerial role. Experience with e-commerce platforms (Shopify, Magento, WooCommerce, etc.) and online marketplaces. Strong analytical, leadership, and project management skills.