Application Support Engineer İş Tanımı
Who we are? With offices in Kuwait City, Baku, Dubai, and Istanbul, we are providing services across 32 countries from Hong Kong to the UK. Since 2010, Fineksus has been recognized by the SWIFT Partner Management for its Service Delivery Centre in implementing, integrating and upgrading services for SWIFT products and solutions. Since 2018, Fineksus has also been compliant with the Shared Infrastructure Programme required by SWIFT. In 2025, we joined the cleversoft group—a leading German software company—strengthening our presence in the global Fintech and RegTech space. We leverage machine learning and develop new financial crime detection techniques to ensure more efficient and effective AML compliance. Fineksus is the smart choice for financial institutions aiming to adapt to the ever-increasing demands of compliance in the financial industry. We are looking for an Application Support Engineer to join our Implementation & Support Team . The role is hybrid, requiring 2 days a week in our Sarıyer/Istanbul office. How will be your day like; Participate in the day-to-day administration/management activities of application Participate implementation, upgrade & patch installation activities of application Identify problems and participate in problem management by collecting necessary logs Collaborate with development team for testing of our own-developed applications Participate in remote or on-site support services to our customers Performing regular health checks Helping disaster recovery (DR) and business continuity planning (BCP) solutions
Professional skills and knowledge: Relevant bachelor’s degree Minimum 3 years of experience in supporting multi-tiered applications Excellent knowledge of IP networking fundamentals Excellent knowledge of Windows Server operating systems Microsoft IIS Server Administration knowledge Good working knowledge of SQL Database Administration UNIX / Linux operating systems knowledge will be an asset Languages: Fluent in English Prior knowledge of SWIFT is not required, as technical training will be provided.
Supporting skills Analytical Thinking: Analyzes technical data and logs to identify root causes and support decision-making. Problem Solving: Defines technical problems clearly and identifies appropriate solutions. Detail Orientation: Reviews logs and system outputs carefully and ensures critical technical details are not overlooked. Communication: Communicates technical issues and solutions clearly in both written and verbal form. Relationship Management: Maintains effective collaboration with customers, development teams, and internal stakeholders. Persuasion: Clearly explains technical recommendations to customers and teams to help move solutions forward. Self-Motivation: Takes ownership of support tasks and maintains motivation while managing operational responsibilities. Customer Orientation: Understands customer needs and ensures timely and effective resolution of support requests. Personal Development: Actively improves technical knowledge and seeks opportunities for professional growth. Resilience: Maintains composure and performance when dealing with challenging, uncertain, or high-pressure situations.
What’s in it for you? At Fineksus, we believe that work should enrich your life—not just fill your calendar. That’s why we offer a variety of benefits designed to support your well-being, growth, and happiness: Subsidized Meals: Enjoy subsidized meals to fuel your workday. Transportation Fee : We've got you covered, whether it's your daily commute or business travel. Healthcare Coverage : Your health matters. We provide comprehensive private health insurance plans. Communication Allowance : Stay connected with a dedicated mobile line. Recognition Rewards: Performance-based bonuses to acknowledge your contributions. Gift Card (Corporate): Each year, we provide gift cards to our employees, allowing them to purchase their needs. Birthday Leave Flexibility: We celebrate you! Enjoy flexible time off around your birthday to make the most of your special day. Technical Training: Stay ahead with access to technical training programs designed to enhance your skills and knowledge. Special Occasion Gifts: Thoughtful surprises await you on special days—because we care about the moments that matter. Social Events : From happy hours and company picnics to year-end parties and special gatherings—we love creating memorable moments together. These events are our way of staying connected, having fun, and celebrating team spirit.
Application Support Engineer İlanındaki ATS Anahtar Kelimeleri
Bu ilanın metninde ATS beceri sözlüğümüzle eşleşen 4 anahtar kelime var. En sık geçenler: Linux (1 kez), Machine learning (1 kez), SQL (1 kez).
Veri, analitik ve yapay zekâ
- Machine learning · ilanda 1 kez · benzer ilanlarda %1
- SQL · ilanda 1 kez · benzer ilanlarda %13
CV'nde karşılığı: Machine learning ve SQL ile yaptığın sorguyu, panoyu ya da raporu sonucuyla anlat.
Bulut, DevOps, altyapı ve güvenlik
- Windows Server · ilanda 1 kez · benzer ilanlarda %6
- Linux · ilanda 1 kez · benzer ilanlarda %10
CV'nde karşılığı: Windows Server ve Linux için kurulum, işletim ya da otomasyon rolünü açıkça yaz.
Yabancı dil
İlanda belirtilen dil beklentisi: İngilizce (ileri seviye), Almanca. Seviyeni ölçülebilir yaz (ör. B2).
Terimler ilan metninden kural tabanlı sözlükle çıkarıldı; sözlük dışı beceriler listelenmez.
Takibe ekle ve CV'ni bu ilana göre hazırlaBenzer İlanlarda Beceri ve Deneyim Dağılımı
Aynı başlıkta 10'dan az ilan olduğu için karşılaştırma "Müşteri hizmetleri ve destek" rol ailesindeki 150 ilanla (bu ilan dahil) yapıldı; bu ilanlar 7 Mayıs ile 19 Ekim 2026 arasında yayımlandı.
| Anahtar kelime | İlan | Pay | Bu ilanda |
|---|---|---|---|
| MS OfficeKurumsal ve mesleki yazılımlar | 51 | %34 | Geçmiyor |
| Active DirectoryBulut, DevOps, altyapı ve güvenlik | 28 | %19 | Geçmiyor |
| Müşteri memnuniyetiAlan bilgisi, mevzuat, standart ve sertifikalar | 27 | %18 | Geçmiyor |
| SQLVeri, analitik ve yapay zekâ | 20 | %13 | Geçiyor |
| MS ExcelKurumsal ve mesleki yazılımlar | 17 | %11 | Geçmiyor |
| ITILMimari, yöntem ve çalışma araçları | 16 | %11 | Geçmiyor |
| CRMKurumsal ve mesleki yazılımlar | 15 | %10 | Geçmiyor |
| LinuxBulut, DevOps, altyapı ve güvenlik | 15 | %10 | Geçiyor |
Aranan asgari deneyim
Deneyim yılı belirten 80 benzer ilanda ortanca beklenti 3 yıl. Bu ilan en az 3 yıl istiyor; benzer ilanlarda aynı aralığın (2-3 yıl) payı %51.
| Asgari deneyim | İlan | Pay |
|---|---|---|
| 0-1 yıl | 17 | %21 |
| 2-3 yıl | 41 | %51 |
| 4-5 yıl | 17 | %21 |
| 6 yıl ve üzeri | 5 | %6 |
Benzer ilanların 70 tanesi (%47) İngilizce bilgisi istiyor.
Kaynak: cvanaliz'deki aktif ilanlar; bir terimin geçmesi zorunlu olduğu anlamına gelmez.
Fineksus Hakkında
With offices in Kuwait City, Baku, Dubai, and Istanbul, we are providing services across 32 countries from Hong Kong to the UK. Since 2010, Fineksus has been recognized by the SWIFT Partner Management for its Service Delivery Centre in implementing, integrating and upgrading services for SWIFT products and solutions. Since 2018, Fineksus has also been compliant with the Shared Infrastructure Programme required by SWIFT. In 2025, we joined the cleversoft group—a leading German software company—strengthening our presence in the global Fintech and RegTech space. We leverage machine learning and develop new financial crime detection techniques to ensure more efficient and effective AML compliance. Fineksus is the smart choice for financial institutions aiming to adapt to the ever-increasing demands of compliance in the financial industry. We are looking for an Application Support Engineer to join our Implementation & Support Team . The role is hybrid, requiring 2 days a week in our Sarıyer/Istanbul office. How will be your day like; Participate in the day-to-day administration/management activities of application Participate implementation, upgrade & patch installation activities of application Identify problems and participate in problem management by collecting necessary logs Collaborate with development team for testing of our own-developed applications Participate in remote or on-site support services to our customers Performing regular health checks Helping disaster recovery (DR) and business continuity planning (BCP) solutions Professional skills and knowledge: Relevant bachelor’s degree Minimum 3 years of experience in supporting multi-tiered applications Excellent knowledge of IP networking fundamentals Excellent knowledge of Windows Server operating systems Microsoft IIS Server Administration knowledge Good working knowledge of SQL Database Administration UNIX / Linux operating systems knowledge will be an asset Languages: Fluent in English Prior knowledge of SWIFT is not required, as technical training will be provided. Supporting skills Analytical Thinking: Analyzes technical data and logs to identify root causes and support decision-making. Problem Solving: Defines technical problems clearly and identifies appropriate solutions. Detail Orientation: Reviews logs and system outputs carefully and ensures critical technical details are not overlooked. Communication: Communicates technical issues and solutions clearly in both written and verbal form. Relationship Management: Maintains effective collaboration with customers, development teams, and internal stakeholders. Persuasion: Clearly explains technical recommendations to customers and teams to help move solutions forward. Self-Motivation: Takes ownership of support tasks and maintains motivation while managing operational responsibilities. Customer Orientation: Understands customer needs and ensures timely and effective resolution of support requests. Personal Development: Actively improves technical knowledge and seeks opportunities for professional growth. Resilience: Maintains composure and performance when dealing with challenging, uncertain, or high-pressure situations. What’s in it for you? At Fineksus, we believe that work should enrich your life—not just fill your calendar. That’s why we offer a variety of benefits designed to support your well-being, growth, and happiness: Subsidized Meals: Enjoy subsidized meals to fuel your workday. Transportation Fee : We've got you covered, whether it's your daily commute or business travel. Healthcare Coverage : Your health matters. We provide comprehensive private health insurance plans. Communication Allowance : Stay connected with a dedicated mobile line. Recognition Rewards: Performance-based bonuses to acknowledge your contributions. Gift Card (Corporate): Each year, we provide gift cards to our employees, allowing them to purchase their needs. Birthday Leave Flexibility: We celebrate you! Enjoy flexible time off around your birthday to make the most of your special day. Technical Training: Stay ahead with access to technical training programs designed to enhance your skills and knowledge. Special Occasion Gifts: Thoughtful surprises await you on special days—because we care about the moments that matter. Social Events : From happy hours and company picnics to year-end parties and special gatherings—we love creating memorable moments together. These events are our way of staying connected, having fun, and celebrating team spirit. Şirketin diğer ilanlarını inceleyerek ekipler ve aranan yetkinlikler hakkında daha geniş bir görünüm elde edebilirsin.
Fineksus iş ilanlarını görFineksus Tarafından Yayımlanan Diğer İlanlar
Bu işverenin cvanaliz'de listelenen 4 ilanı daha var.
- Expert Technical Analyst-Financial Messaging Team Sarıyer19 Ekim 2026 tarihinde yayımlandı
- Expert Technical Analyst-Financial Messaging Team Sarıyer27 Eylül 2026 tarihinde yayımlandı
- Expert Software Engineer Sarıyer27 Eylül 2026 tarihinde yayımlandı
- Technical Analyst-Anti Money Laundering Team Sarıyer27 Eylül 2026 tarihinde yayımlandı