Experienced Account Manager (Remote - Turkey) İş İlanı

Most law firms use technology. We build it. Grape Law is a tech-driven immigration firm based in New York, helping people and companies across the globe move, work, and build their futures in the U.S. We started in Manhattan, grew into a team of 100+, and earned recognition we're genuinely proud of: our first Chambers and Partners ranking. But what really defines us is how we work. We run on GrapeCase , our own proprietary case management platform, and we treat process and automation as part of the craft, not an afterthought. We write in plain language, move quickly, and obsess over getting the details right. We're looking for an experienced Account Manager to join our sales team. This is a client-facing role focused on intake, early-stage case evaluation, and sales support. If you know U.S. business immigration, enjoy working with people, and can help prospective clients understand their options with clarity and confidence, keep reading. What you'll do Conduct initial communication with prospective clients to understand their immigration needs and business goals. Perform preliminary eligibility and case fit assessments based on firm guidelines, with final legal review handled by attorneys. Explain the firm’s business immigration services , process, and available solutions clearly and confidently. Build trust and maintain strong relationships with prospective and existing clients throughout the sales process. Coordinate consultation appointments between clients and attorneys. Gather and organize preliminary information and supporting documents before attorney review. Maintain accurate client records, sales activity, and pipeline updates in the firm’s CRM and case management systems. Follow up with prospective clients and manage the pipeline to support conversion goals . Collaborate closely with attorneys and case managers to ensure a smooth handoff after engagement. Respond promptly and professionally to client inquiries about immigration services and next steps. Assist with engagement letters and onboarding documentation . Stay informed on U.S. business immigration developments to maintain strong working knowledge of the field.

What you bring Bachelor’s degree in related fields Two years of professional experience in U.S. business immigration is required. Experience in immigration law firms, legal services, client relations, or account management is strongly preferred . Strong knowledge of U.S. business immigration processes . Excellent verbal and written English and Turkish communication skills. Strong interpersonal, sales, and relationship management skills. Ability to build trust quickly with prospective clients and identify their needs. Strong organizational skills and disciplined follow-up habits. Comfort working with CRM or case management systems . A proactive, collaborative mindset and the ability to move quickly in a fast-paced environment . Preferred qualifications Previous experience in business immigration intake, client onboarding, or consultation management. Familiarity with employment-based immigration categories such as E, L, H, and PERM. Experience working in a startup or high-growth environment is a plus. How we work Great outcomes come from great teams , and we actually mean it. Grape Law is young, fast, and genuinely collaborative : we share what we know, ask good questions, and give everyone a real voice regardless of seniority. We work hard, we celebrate the wins together, and we'd always rather hear a fresh idea than "that's how it's always been done." We're looking for a driven individual who can bring a fresh approach to our team. If you're motivated professional looking to make a tangible impact within a supportive environment, we encourage you to apply today!